Durationkeyboard_arrow_down
The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)
Course Delivery keyboard_arrow_down

Online

Entry Requirementskeyboard_arrow_down

One of the following:

Course Contentkeyboard_arrow_down

Welcome to our Professional Certificate Course in Strategic Customer Service! This program is designed to equip you with the essential skills and knowledge needed to excel in the field of customer service and enhance customer satisfaction.Our curriculum highlights a comprehensive range of topics that are essential for mastering strategic customer service. You will learn about the importance of customer relationship management, effective communication strategies, conflict resolution techniques, and customer retention strategies. Additionally, you will gain insights into the latest trends and best practices in the industry, enabling you to stay ahead of the curve and deliver exceptional service to your customers.Throughout the course, you will have the opportunity to engage in interactive discussions, case studies, and real-world simulations that will help you apply your learning in practical scenarios. Our experienced instructors will provide you with personalized feedback and guidance to ensure that you are able to effectively implement the strategies and techniques learned in the course.By the end of the program, you will have developed a deep understanding of the key principles of strategic customer service and be equipped with the skills to effectively manage customer relationships, resolve conflicts, and drive customer loyalty. You will also receive a professional certificate that will validate your expertise and enhance your career prospects in the field of customer service.In addition to the valuable knowledge and skills you will gain from this program, our Professional Certificate Course in Strategic Customer Service is also designed to be flexible and convenient for working professionals. The course is offered online, allowing you to study at your own pace and from anywhere in the world. This flexibility ensures that you can balance your professional and personal commitments while advancing your career in customer service.Enroll in our Professional Certificate Course in Strategic Customer Service today and take the first step towards becoming a customer service expert. Join our community of learners and professionals who are passionate about delivering exceptional service and building lasting relationships with customers. Let us help you unlock your full potential and achieve success in the dynamic and rewarding field of customer service.

Assessment keyboard_arrow_down

The assessment is done via submission of assignment. There are no written exams.

Course fee keyboard_arrow_down
The fee for the programme is as follows:

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90
Payment planskeyboard_arrow_down

Please find below available fee payment plans:

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90

Accreditationkeyboard_arrow_down

Please Note:-

    Stanmore School of Business