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Certificate in British Retail Customer Relationship Management

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Certificate in British Retail Customer Relationship Management

Embark on a transformative journey with the Certificate in British Retail Customer Relationship Management. This dynamic course equips learners with essential skills and strategies to excel in fostering meaningful customer relationships within the retail landscape. Through a blend of key topics, practical approaches, real-world case studies, and actionable insights, participants gain the tools needed to thrive in the ever-evolving digital era.

The Certificate in British Retail Customer Relationship Management offers a comprehensive exploration of core modules designed to enhance customer engagement and satisfaction. Delve into:

  • Customer Engagement Strategies: Learn techniques to build and nurture lasting relationships with customers.
  • Data-Driven Insights: Harness the power of data analytics to personalize customer experiences and drive loyalty.
  • Omni-Channel Integration: Explore seamless integration across retail channels to optimize customer interactions.
  • CRM Implementation: Gain practical skills in implementing and managing effective CRM systems for enhanced customer management.

Join us in this immersive learning experience, where theory meets practice to revolutionize retail customer relationship management.

 


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  • Course code:
  • Credits:
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
1 month (Fast-track mode)
2 months (Standard mode)
Assessment
The assessment is done via submission of assignment. There are no written exams.

Course Details

Experience a comprehensive curriculum highlighting:

  • In-depth exploration of customer relationship management principles
  • Real-world case studies and interactive exercises for practical application
  • Expert-led sessions covering the latest trends and best practices in retail CRM
  • Access to industry tools and resources for comprehensive learning
  • Ongoing support and mentorship to ensure successful CRM implementation

Join us and elevate your expertise in retail customer relationship management today.

Fee Structure

The fee for the programme is as follows

  • 1 month (Fast-track mode) - £140
  • 2 months (Standard mode) - £90

Payment plans

Please find below available fee payment plans:

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90

Accreditation

Stanmore School of Business