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Level 3 Diploma in Retail Skills (Management) (QCF)

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Level 3 Diploma in Retail Skills (Management) (QCF)

Overview: Level 3 Diploma in Retail Skills (Management) (QCF)

The Level 3 Diploma in Retail Skills (Management) (QCF) is designed to equip individuals with the essential skills and knowledge to excel in the dynamic retail industry. This comprehensive program covers a wide range of topics including customer service, merchandising, inventory management, and team leadership. By acquiring these skills, graduates can pursue rewarding careers as retail managers, store supervisors, or department heads. With a focus on practical training and industry-relevant knowledge, this diploma program prepares individuals to meet the challenges of the retail sector and seize exciting opportunities for growth and advancement. Enhance your retail management skills and unlock a world of possibilities with the Level 3 Diploma in Retail Skills (Management) (QCF).

The Level 3 Diploma in Retail Skills (Management) (QCF) is an advanced qualification designed for individuals aspiring to pursue a career in retail management. This comprehensive course equips learners with the necessary knowledge and skills to effectively manage retail operations, enhance customer experience, and drive business growth.

Ideal for both aspiring retail managers and current professionals looking to advance their careers, this diploma covers a wide range of key topics, including visual merchandising, stock management, team leadership, customer service, and sales techniques.

By gaining a Level 3 Diploma in Retail Skills (Management) (QCF), you will develop a deep understanding of the retail industry and acquire the essential skills required to oversee day-to-day operations, lead teams, and deliver outstanding customer service. This qualification will open doors to various managerial roles within the retail sector, providing you with exciting opportunities for growth and progression.

Enroll in this diploma program to elevate your retail management skills and unlock a rewarding career in the dynamic and fast-paced retail industry. Take the next step towards becoming a successful retail manager and make a significant impact in the world of retail.


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  • Course code: L3-DRSM-IA
  • Credits: 43
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
6 months
9 months
Assessment
The assessment is done via submission of assignment. There are no written exams.

Course Details

Mandatory Group A
- Work effectively and support others in a retail organisation

Optional Group B1
- Audit stock levels and stock inventories in a retail environment
- Source required goods and services in a retail environment
- Monitor and help improve food safety in a retail environment
- Manage staff to receive goods in a retail environment
- Organise and monitor the storage of stock in a retail environment
- Maintain the availability of goods on display in a retail environment to promote sales
- Manage the payment transaction process in a retail environment
- Contribute to the continuous improvement of retail operations within own area of responsibility
- Manage the prevention of wastage and loss in a retail environment
- Produce staffing schedules to help a retail team to achieve its targets
- Monitor and maintain health and safety in a retail environment
- Monitor and support secure payment point use during trading hours

Optional Group B2
- Set objectives and provide support for team members
- Plan, allocate and monitor work of a team
- Make effective decisions
- Manage conflict in a team
- Manage or support equality of opportunity, diversity and inclusion in own area of responsibility

Optional Group B3
- Organise the delivery of reliable customer service
- Improve the customer relationship
- Work with others to improve customer service
- Monitor and solve customer service problems
- Promote continuous improvement

Fee Structure

The fee for the programme is as follows

  • 6 months - GBP £1399
  • 9 months - GBP £1099

Entry Requirements

This qualification is suitable for learners aged 18 and above. There are no formal entry requirements for this qualification.

Payment plans

Please find below available fee payment plans:

6 months - GBP £1399

  • Payment option (a): GBP £466 x 3 monthly instalments
  • Payment option (b): GBP £1329 x 1 instalment

9 months - GBP £1099

  • Payment option (c): GBP £220 x 5 monthly instalments
  • Payment option (d): GBP £549 x 2 quarterly instalments
  • Payment option (e): GBP £1045 x 1 instalment

Accreditation

Innovate Awarding