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Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

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Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

Overview: Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is a comprehensive program designed to equip individuals with the essential skills and knowledge needed to excel in sales roles within the dynamic retail industry. This course covers a wide range of topics, including effective sales techniques, customer service, product knowledge, and communication skills. Graduates of this program are well-prepared to pursue rewarding careers as sales professionals, sales representatives, retail associates, or customer service specialists. With a strong focus on practical skills development, this diploma empowers individuals to build successful sales careers, drive revenue growth, and deliver exceptional customer experiences. Kickstart your sales career in the retail industry with the Level 3 Diploma in Retail Skills (Sales Professional) (QCF).

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is designed for individuals who aspire to build a successful career in sales within the retail industry. This comprehensive program equips learners with the essential skills and knowledge needed to excel in sales roles and deliver exceptional customer experiences.

Ideal for aspiring sales professionals, retail associates, and customer service representatives, this diploma focuses on developing key sales techniques, effective communication skills, and building lasting customer relationships. Through practical training and industry-relevant modules, students will learn how to identify customer needs, handle objections, close sales, and deliver personalized solutions.

With a strong emphasis on customer-centric approaches, this course will empower you to exceed sales targets, drive revenue growth, and enhance customer satisfaction. By mastering the art of selling, you will be equipped with the confidence and expertise to thrive in a competitive retail environment.

If you are passionate about sales, enjoy interacting with customers, and want to advance your career in the retail industry, the Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is your pathway to success. Take the first step towards becoming a skilled sales professional by enrolling in this program today.


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  • Course code: L3-DRSSP-IA
  • Credits: 43
  • Diploma
  • Undergraduate
Key facts
100% Online: Study online with the UK’s leading online course provider.
Global programme: Study anytime, anywhere using your laptop, phone or a tablet.
Study material: Comprehensive study material and e-library support available at no additional cost.
Payment plans: Interest free monthly, quarterly and half yearly payment plans available for all courses.
Duration
6 months
9 months
Assessment
The assessment is done via submission of assignment. There are no written exams.
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Course Details

Mandatory Group A
- Work effectively and support others in a retail organisation

Optional Group B
- Audit stock levels and stock inventories in a retail environment
- Source required goods and services in a retail environment
- Monitor and help improve food safety in a retail environment
- Manage staff to receive goods in a retail environment
- Organise and monitor the storage of stock in a retail environment
- Maintain the availability of goods on display in a retail environment to promote sales
- Manage the payment transaction process in a retail environment
- Help customers to choose alcoholic beverages in a retail environment
- Help customers to choose specialist products in a retail environment
- Deputise for the leader of a retail team
- Contribute to the continuous improvement of retail operations within own area of responsibility
- Manage the prevention of wastage and loss in a retail environment
- Produce staffing schedules to help a retail team to achieve its targets
- Monitor and support secure payment point use during trading hours

Optional Group C
- Hand-process fish in a retail environment
- Process greengrocery products for sale in a retail environment
- Finish meat products by hand in a retail environment
- Organise own work to meet a dough production schedule a retail environment
- Select, weigh and measure bakery ingredients
- Hand-divide, mould and shape fermented dough
- Maintain foods safety while working with food in a retail environment
- Pick products in a retail environment to fulfil customer orders
- Check stock levels and sort out problems with stock levels in a retail environment
- Maintain moisture levels for crops or plants
- Provide nutrients to crops or plants
- Remove unwanted plant growth to maintain development
- Identify and report the presence of pests, diseases and disorders
- Finish bake-off food products in a retail environment
- Glaze, coat or decorate bake-off products for sale in a retail environment
- Demonstrate products to customers in a retail environment
- Provide a bra fitting service in a retail environment
- Advise customers on the fixing and care of tiles
- Cash up in a retail environment
- Promote a retail store’s credit card to customers in a retail environment
- Provide service to customers in a dressing room in a retail environment
- Promote food or drink products by offering samples to customers
- Help customers to apply for a retail store’s credit card and associated insurance products
- Help customers to choose delicatessen products in a retail environment
- Portion delicatessen products to meet customer requirements in a retail environment
- Merchandise plants and other relevant products
- Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment
- Operate a customer record card system on a beauty counter in a retail environment
- Organise the delivery of reliable customer service
- Improve the customer relationship
- Work with others to improve customer service
- Monitor and solve customer service problems
- Promote continuous improvement

Fee Structure

The fee for the programme is as follows

  • 6 months - GBP £1399
  • 9 months - GBP £1099

Entry Requirements

This qualification is suitable for learners aged 18 and above. There are no formal entry requirements for this qualification.

Payment plans

Please find below available fee payment plans:

6 months - GBP £1399

  • Payment option (a): GBP £466 x 3 monthly instalments
  • Payment option (b): GBP £1329 x 1 instalment

9 months - GBP £1099

  • Payment option (c): GBP £220 x 5 monthly instalments
  • Payment option (d): GBP £549 x 2 quarterly instalments
  • Payment option (e): GBP £1045 x 1 instalment

Accreditation

Innovate Awarding

Why this course?

"Key Facts: Level 3 Diploma in Retail Skills (Sales Professional) (QCF). Elevate your retail sales career with the accredited Level 3 Diploma. Comprehensive program covering sales techniques, customer service, and product knowledge. Flexible online learning with expert instructors. Access course materials 24/7 for convenience. No prior qualifications required, ideal for aspiring sales professionals. Gain practical skills for entry-level sales roles. Internationally recognized qualification for advanced career opportunities. Affordable and time-efficient program. Join a network of successful sales experts. Enroll now to excel in retail sales, provide exceptional customer experiences, and secure a prosperous future in the fast-paced retail industry. Take the first step towards becoming a proficient sales professional today!"

Who is this course for?

The Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is designed for individuals who aspire to build a successful career in sales within the retail industry. This comprehensive program equips learners with the essential skills and knowledge needed to excel in sales roles and deliver exceptional customer experiences. It is ideal for aspiring sales professionals, retail associates, and customer service representatives.

By enrolling in this course, you will learn key sales techniques, effective communication skills, and strategies for building lasting customer relationships. You will develop the ability to identify customer needs, handle objections, close sales, and provide personalized solutions. This diploma focuses on customer-centric approaches to exceed sales targets, drive revenue growth, and enhance customer satisfaction.

If you are passionate about sales, enjoy interacting with customers, and want to advance your career in the retail industry, the Level 3 Diploma in Retail Skills (Sales Professional) (QCF) is your pathway to success. Develop the confidence and expertise to thrive in a competitive retail environment by enrolling in this program today.

Career path

Career Path: Level 3 Diploma in Retail Skills (Sales Professional) (QCF)

Completing the Level 3 Diploma in Retail Skills (Sales Professional) (QCF) opens up exciting career opportunities in the retail industry. Graduates of this program can pursue various rewarding roles such as sales professionals, sales representatives, retail associates, customer service specialists, or retail supervisors. With the acquired skills in effective sales techniques, customer service, product knowledge, and communication, graduates are well-equipped to thrive in the competitive retail landscape. They can work in diverse sectors like fashion, electronics, luxury goods, and more. By showcasing exceptional sales skills and delivering outstanding customer experiences, graduates can progress to management positions and even explore entrepreneurship in the retail industry. Launch your successful career in retail sales with the Level 3 Diploma in Retail Skills (Sales Professional) (QCF).

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How to apply?

Complete the online enrolment form and Pay enrolment fee of GBP £12.

Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.

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