Durationkeyboard_arrow_down
The programme is available in two duration modes:
1 month (Fast-track mode)
2 months (Standard mode)
Course Delivery keyboard_arrow_down

Online

Entry Requirementskeyboard_arrow_down

One of the following:

Course Contentkeyboard_arrow_down

Welcome to our Undergraduate Certificate in British Retail Customer Journey Mapping program! This unique and innovative course is designed to equip students with the knowledge and skills needed to understand and optimize the customer journey in the retail industry.Our curriculum highlights include a comprehensive overview of the retail landscape in the UK, with a focus on customer behavior and preferences. Students will learn how to analyze and map the customer journey, identifying key touchpoints and opportunities for improvement. Through case studies and real-world examples, students will gain practical experience in applying customer journey mapping techniques to enhance the overall shopping experience.In addition to customer journey mapping, students will also explore topics such as customer segmentation, market research, and consumer psychology. By understanding the factors that influence customer behavior, students will be able to develop targeted strategies to attract and retain customers in the competitive retail market.Our experienced faculty members bring a wealth of knowledge and expertise to the program, ensuring that students receive the highest quality education. With a focus on practical skills and real-world applications, students will graduate with the tools they need to succeed in the fast-paced world of retail.Upon completion of the program, students will receive an Undergraduate Certificate in British Retail Customer Journey Mapping, demonstrating their expertise in this specialized field. This credential will open up a wide range of career opportunities in retail management, marketing, and customer experience.In conclusion, our Undergraduate Certificate in British Retail Customer Journey Mapping program offers a unique and valuable learning experience for students interested in the retail industry. With a focus on practical skills and real-world applications, students will graduate with the knowledge and expertise needed to succeed in this dynamic and competitive field. Join us today and take the first step towards a rewarding career in retail customer journey mapping!

Assessment keyboard_arrow_down

The assessment is done via submission of assignment. There are no written exams.

Course fee keyboard_arrow_down
The fee for the programme is as follows:

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90
Payment planskeyboard_arrow_down

Please find below available fee payment plans:

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90

Accreditationkeyboard_arrow_down

Please Note:-

    Stanmore School of Business